Chicago, United States
1945 W Hubbard St
N/A
+13124219900
I bought the full set of sails from John At Doyle 4 years ago and am super happy with them and service. I had a broken slide on the main sail yesterday and John took care of it in 10 minutes when I took the sail to him! Classic act guy refused to get paid and on it too. John, you got free latte with n my Leonidas chocolate cafe anytime at Chicago and Rush corner!!
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John Baxter and his team are amazing. Just received our new main and the fit and finish of our new Stratis for our J120 is some of the finest work I have seen. Having raced a lot of miles all over the US and in many countries , we can not wait to get this sail up and watch it go! Thanks John!
Larsen Marine was a great help taking my sails down to Doyle Sails in the city for cleaning and repair. However, I did have to talk to Doyle directly for some new instructions. What really impressed me was the level of service John Baxter provided on a recent telephone call. After answering my repair questions and providing a time line and quotes for the job, he then went on to answer many other unrelated questions. John spent over thirty minutes on the phone discussing little speed tricks that the cruising sailor would appreciate from tips on bottom paint to why it is important to clean the bottom of the boat 3-4 times a year. You don't find great customer service like this very often. Thank you John. Alan Andrews
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