Chicago, United States
1725 W Chicago Ave
$
+1 3127336445
N/A
In-store shopping
Steven is super kind, knowledgeable and helpful! He mixed up a blend specifically for me to duplicate something that I was having a hard time finding for a family recipe, and the price was SO reasonable. Love this shop, my visit there today made my day!
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Epic Spices' Gift Sets made my holiday shopping so easy this year - Great selection and the prices are so reasonable!
Best spice shop in Chicago. Not only do they carry a huge variety but with their extensive knowledge of the spices they will help you explore and find great new flavor combinations
Really nice little shop with a wide variety of fresh, delicious smelling, affordable herbs, spices and blends. The owner was really nice and helped me make selections based on my pallette and my sensitivities. Great experience and can't wait to test drive my new spice blends.
Really disheartened with the customer service. I tried handling a situation with the owner directly offline via email but was not met with a kind or empathic response but rather a defense of their actions and complete lack of acknowledgement for the feelings I was expressing at the result of his actions towards some I care about. I made an attempt to remedy the issue privately by asking for an apology for the hurt he caused but he refused to do so and instead doubled down to defend his actions and nothing was resolved. In this difficult time everyone is trying their best, but this exchange was really disappointing. I fully support shopping local, but I can't say I would recommend or endorse this shop as a result of my experience. Please don't make assumptions about someone's literacy status or visual abilities. Please don't assume someone is trying to be defiant or not follow rules when they were unaware of the rule in the first place. Honest mistakes happen. Please consider not assuming bad intentions and offering grace instead. And please, when someone tells you that you hurt their feelings, know that you do not have the right to decide that you didn't.
Deli
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