Chicago, United States
1634 W Montrose Ave
N/A
+1 7735062453
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
I visited to get my bike tuned up in what was surely an insanely busy COVID period, but Ezra was still very helpful, understanding, and patient with his customers. Beside that, I appreciated the quality of his work. The first gear shift after picking up my bike was an instant confirmation that he took the time to assess my bike and address what could be improved. (For context, I had an old bike that had a really janky gear-shifting experience. Needless to say, Ezra has improved that significantly.) In any case, Ezra does good work and treats customers well. I'd definitely recommend a visit.
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Ezra is a sweetheart! One evening I was riding home from a sour experience at another bike shop when I passed Green Machine and stopped by for the first time. It was 6:45pm and the facility closed at 7pm. Ezra came out to greet me and I informed him that I was looking to buy a helmet. I asked if it was too late and if I should come back another time, and he said he had 2 flats to fix but if I stuck around that he'd be happy to assist me. When Ezra came back outside, he was very patient and informative as I have never bought a cycling helmet as an adult and am unfamiliar with the new technologies and features. It was 7:20pm when I left the store with my new helmet and a complimentary Cliff bar! I was very thankful for his time and willingness to help me. That night as I was adjusting the helmet I found some spots and marks that I didn't like. I called the store and left a voicemail stating that I would come back the next day to have him check out said marks. He called me back the next day saying that he would be more than happy to look at the helmet and exchange it if need be. I returned the next day, Ezra assessed the helmet, and he gladly exchanged it for a different one! Thank you SO much for this positive experience and helping me with such an important purchase. I definitely plan on returning for future biking needs :)
I had just moved to the area when the stem on my road bike broke so I took it to Green Machine and they installed a new one at a fair price and with a quick turnaround and even did a lookover on my bike to see if anything else was off. Took my bike out to Colorado a week later and couldn't have been happier with the new stem. Will definitely go back and would definitely recommend this shop to anyone in Chicago!
Great neighborhood bike shop! I have had my bike serviced there numerous times and purchased accessories. They are very knowledgeable and helpful bike mechanics. I would always trust their advice and they have bailed me out of a few jams. You'll see reviews here that they can be a little prickly to deal with, but so what. If we don't support vital businesses like this there will be none left.
20011 Specialized Roubaix- Brought bike in for assessment/tuneup and went with all recommended services. I could not be more pleased with the results - bike rides unbelievably smoothly and now appear in ‘like new’ condition.
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