Chicago, United States
3516 W 26th St
N/A
+1 7735217729
Whoever shaved the sides of my puppy (vet Emily Swiniarski) for his neuter surgery scraped my puppy and caused intense scabbing on both sides of his belly. No one at PAWS told me they made a mistake. I found out after noticing my pup make weird noises and show a lot of discomfort. I don't mind the mistake, I really mind not telling me someone made a mistake. Moral of the story, if you get your puppy neutered/spayed here make sure you diligently check all body parts before leaving.
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Recently added two kittens to my family and needed a place to take them to get vaccinated and spay and neuter ( have a boy & girl kittens) called around to the area I'm currently living in ...and every place was super expensive to take them ... my daughter told me bout this place where they offer low cost or reduced fees for all the above mentioned was glad to know I could bring them here .. Sunday i waited in line to get their shots and the pet workers came out to collect the kittens to keep them cool ...and to minimize people coming into the office ... They were very professional and kind when I spoke with them in person and when they called me to let me know that my fur babies were 3rd In line to get their shots ... my only con with them was the not really explaining if the microchip is necessary or not for inside cats. Other then that am very pleased with them and will be going back for the spay and neuter and rabies shot next month ...
My wife and I took our six month old Corgi here to get neutered. First they were very difficult to get a hold of and took forever to confirm his appointment. Were very vague in the information they did give. The thing that REALLY gets me is that when my baby boy came home, his paws were caked in dried poop. Almost as if he'd been sitting in it for hours. Took us about an hour to clean off his paws while not getting his incision wet and he struggled the entire time. I am very upset that my boy was not cared for.
About 12 years ago me and my husband were homeless I had nowhere to take my dog they took my dogs for 30 days that gave us enough time to find somewhere to live and get it together stay updated his shots they spaded him and he got all the love in the world and I thank them till this day and he still with us. Thank you Paw's use are the best when it comes to dogs and cats of any animal God bless you all.
Very unfortunate that people are wrongfully giving this place good reviews when they aren't even providing good service. Especially in this pandemic! It seems it's the incentive to avoid providing good customer service. I've been trying to get 2 feral cats spayed and neuter, in addition to renting out there traps, without success. Persons responding to emails are vague, do not thoroughly read the emails to properly respond, and aren't helpful. No one answers the phones!!!!! Why is this, it doesn't make sense... its the perfect way to communicate with peopIe! I don't understand how this agency is for animals, when they continue to ignore customers and the animals. Very disappointed. If I could give them a zero, I would.
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