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Singer Factory Distributor

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Chicago, United States

singerfactorydistributor.com
Sewing shop· Sewing machine repair service· Appliances & Repair· Arts & Crafts· Retail· Business And Industrial· Sewing machine store

Singer Factory Distributor Reviews | Rating 4.9 out of 5 stars (5 reviews)

Singer Factory Distributor is located in Chicago, United States on 4914 W Irving Park Rd. Singer Factory Distributor is rated 4.9 out of 5 in the category sewing shop in United States.

Address

4914 W Irving Park Rd

Price range

$$

Phone

+1 7735456834

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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T

Thomas Frank, Jr

Excellent and prompt service and response to my inquiries. Took in a Singer SEQS-6700 the week before Thanksgiving, they took a bit longer than the initial 7 days for an estimate, but finished the tune up and repairs in before their estimated date when I called for an update. Expertly described repairs needed and economically charged. Well worth the 4 hour round trip drive to drop off/pickup, especially given they are the only Singer repair center in the area. I will most likely be using them for my sewing machine services in the future.

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Alicia McNamara Grott

This time I had great service! I took in an old machine to get a tune up. At the same time, I brought in some attachments to ask what they did. He really knew his stuff! Knew the size and number of every bobbin. Gave me paper and suggested I take pictures of each and write down what they did. Even printed a manual!!! Unlike most places, they had plenty of people there to help customers. Arizona gave me a class last time on how to use my other machine. She was wonderful! Later, I had some problems, so I brought the machine in with the fabric and they explained the operator error and showed me more! I can’t wait for the sewing classes to start again.

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Alicia McNamara-grott

I have 2 singer machines that were tuned up a few years ago and never used after. I decided to sew and made an appointment for a class on my machine. I went in and the machine wouldn’t work. The bobbin was winding badly and when you went to sew, the lower thread was bunching up. The machine still had the note from the tech under the needle and the test stitches they did but they said it wasn’t under warranty. So I went in the next week with the second machine. The teacher was showing me how to wind a bobbin and it wouldn’t wind. That was at 1pm. I left that machine for fixing. At 4pm they called me to say that it needed a tune up. I asked about the bobbin. They said there wasn’t a problem with the bobbin. I asked how the bobbin fixed itself? So I am disappointed that they don’t stand behind their tune up- that 2 tune ups didn’t work- that they can’t give me a straight answer on why my bobbin fixed itself! The teacher- Arazona was outstanding!! I had both machines tuned up again and wasted 120, but the teacher was really great and showed me how to use the machine.

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Louie Spalla

Great people fantastic customer service knowledgeable in the store full of machines and accessories can't go wrong here

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Julie Kapustka

Excellent customer service! I highly recommend this shop for all your sewing machine, serger, embroidery machines! They tune up overworked machines and also sell some great new machines! They offer sewing classes and 1 on 1 teaching for your new machine purchase.

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