Chicago, United States
1802 N Damen Ave.
$
+1 7737725646
N/A
Always excellent service. Thank you Township Cleaners I appreciate the great work you do!
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Seemed fine... Was a little more expensive than the place right up the street. Will probably walk the extra block next time
This place is wonderful! They genuinely care about customer service and will go above and beyond for you! I needed my coat zipper fixed with a time crunch and they were so accomadting and worked with my schedule to get it fixed. I would highly recommend!
They lost my suit pants - long story short a 500 suit 6 months old got me a 100 credit and no apology. At first they blamed a 'small stain' that they would need more time for. Finally when I came to pick them up they explained the plant they use has misplaced them. After going back and forth with for over two weeks the rep continued to blame 'the plant' and take no responsibility. They asked me to provide a receipt to prove the purchase date and value. I provided a receipt as asked along with the style number of the pants. After a couple of days they responded that the pants are out of style and can't be replaced but they can find something 'close'. I bought it as a set, the suit coat is completely useless without the pants. Due to the coat not being lost they refused to cover the cost of the suit. That's like saying they lost my right shoe but I still have the left one so why would I need a new left shoe, this new one is roughly the same color. They told me I need a 'reality check' and that they don't have any responsibility. Wouldn't let me speak with a manager or an owner and wouldn't even give me a name. Said she is an 'assistant manager' and that management doesn't deal with small issues like this. They made it seem like it is my fault that these were lost and that the fact that I expected them to be replaced was preposterous to them.
Deli
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