Chicago, United States
5414 Roosevelt Rd
N/A
+17739214444
Placed a order over the phone on 02/09/21 for delivery the next day. On 02/10/21 when material was suppose to be delivered we had to call to get a ETA and was told that the wrong date was put into the system. On 02/11/21 when we were suppose receive our order, once again we had to call to get a ETA and was told that there was no order in the system. After two whole hours on the phone with the back and forth, had to place a whole new order to replace the original that was apparently deleted from their system. At this point we're still waiting on delivery!
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Cheap prices for good car parts!! A no brainer
KSI made my driver wait 80 minutes in the office to receiver a fender. After speaking to the clerk at the front desk. I understand the pandemic changed business protocol's , but at some point the staff needs to try and assist the customers in the lobby area. Staff was incompetent and there were multiple employees who failed to wear their mask properly. The pandemic has been around since March. It is now July.
We got what we needed in an instant. Our customer is very satisfied.
It sucks people kept on parking in front of my truck I'm an 18-wheeler driver
Deli
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