Cedar Rapids, United States
838 1st Ave NE
N/A
+13193646131
I have used this place many times before and I thought it was inexpensive until I went there and was charged 50 for 2 items. All of my previous experiences bringing these 2 items which were a comforter for a bed and a coat cost me less than 15 for each item. I don't know why they increased their prices so dramatically, but I can't afford to use them anymore. Also, it would have been nice to know they more than doubled their prices for clothing when I Dropped my stuff off but they have absolutely no lifted pricings for anything that they do.
like
We now go to the drive through. We had a place nearby but it closed. Being right off the interstate makes it convenient. Staff is always friendly. Since we have been coming here for years we have had a couple of issues but they were resolved to our satisfaction.
Does a wonderful job
I would not recommend their service to anyone. First, a button fell off my shirt. Their policy is to attach a note to the shirt, and they will repair it for free. I had to send the shirt back 3 times with three different notes attached in various ways to ensure they wouldn't miss it. Shirt came back three times with the button still missing. The third time I dropped the shirt off, I brought in another shirt with it. When I picked up the shirt with the missing button, they informed me that the other shirt was \still in process\. After calling for over a month and them telling me it is still \in process\ or avoiding my calls. It turns out that they lost the shirt. I am being reimbursed in full for the shirt, but I would have liked to pay 2 to have it cleaned instead of going out to buy a new one. SUMMARY: Between avoiding my calls, not living up to their own policies, and not being able to clean more than one shirt at a time, it's safe to say that I will be taking my business somewhere else from now on.
The people at Citywide Cleaners went way above and beyond by helping me out during a suit emergency where most other businesses would've said I'm out of luck. Excellent service! Thank you Citywide!
Deli
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