Beaumont, United States
3855 Eastex Fwy
N/A
+14098925050
Carlos was amazing! His attitude was great and he worked with us to get the best car in our budget. When we are in the market for another car we will definitely be back to see him!
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We were treated exceptionally well & very pleasant and fast service in buying our grandson his 1st car.
Very clean and welcoming service department. Delivered as promised. I dropped off my GMC Acadia for an oil change and low tire pressure issue. Service Tech said they would have my vehicle ready in about 1.5 hours. I enjoyed a nice lunch and when I returned, my vehicle was waiting out front and cleaner than I left it! They found a nail in my tire causing the low pressure and repaired for no charge! That is prompt and courteous service. Debbie H
I custom ordered a 2021 Yukon Denali XL with Wesley Graham at Classic Beaumont. He was so easy to work with and kept me informed as to the progress of my order the entire time. I would highly recommend him to all of my friends and family!!
I was pleased except for one problem. The service I wanted was scheduled for an afternoon, when actually needed to be scheduled during the morning due to the fact it would take four hours to complete. I now have had to schedule another appointment to complete the remainder of the service. At the time of scheduling, I was given a time frame of about two hours to complete.
I came in today to buy a 2021 Yukon Denali. They sold the vehicle over the phone while working on my paperwork to purchase the vehicle!! Very disappointed with how they treat customers who are there at the store. I couldn’t honestly believe they did that! I’ve purchased many brand new vehicles and have NEVER had a dealership sell the vehicle over the phone while working on my paperwork!! Rude, Rude, Rude Nope that’s not entirely true what others at the dealership told you. I’ve asked several times for someone in management to call me and have yet to receive a phone call. First off, they were working on paperwork giving me the numbers for the total sale. I had already received a price on the vehicle and had a trade price through true car that your dealership offered to buy it at that price. My salesperson knew before coming in I had an appointment that would take 30 minutes. The professional thing to do would have been to give me the opportunity to purchase the car considering I was there to purchase it.
Started in service for a scheduled oil change & tire rotation; I was received with friendliness & professionalism from Nicole who was there to check me in and answering further questions I had. Waiting on service, I asked Nicole to refer me a salesperson while I waited. She referred me to Bruce B. Bruce came & brought me around the dealer parking lot looking at what was available and in conversation Bruce was interested in what I was looking for; at the end we purchased a 2020 GMC Acadia and the entire experience was so professional and friendly. Thank you Nicole, Bruce, Kenny and Conrad for a wonderful experience!!
Our salesman Ricky Young was very knowledgeable and professional during and even after the purchase of our new car. We wasn't looking to purchase a vehicle that day but he showed us the benefits of the Enclave over the car that we initially was looking at and he was even able to offer us a better car for our budget than we expected.
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