Knoxville, United States
529 N Gay St
N/A
+1 8656375555
Wheelchair-accessible entrance
Matt P. a service technician came to install a system at my mother’s home. He was prompt, polite, courtesy, took his time to make sure everything was properly working, sat down with my mother and myself to go over the whole panel system just to make sue we had it down pack. To say the least “HE WENT ABOVE AND BEYOND “ and that’s what I call customer service and will and would recommend this company anytime. Great company and excellent technicians working for them! Again thank you Matt P for doing such an excellent job!
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I recently contacted Clearview for monitoring Service at the apartment complex that I reside. The sales representative was Ken and he told me what I needed to start monitoring service and I have to tell you Ken was very plain spoken and not the least bit pushy. I really appreciated Ken in every way. The Customer Service Manager responded to my residence to set me up. His name was Tori and he couldn't have been more helpful, professional, and kind. Now this is what a customer wants from the folks he/she deals with. Just a side note. I was in law enforcement for 20 years and retired in 1994. Clearview is a parent company of Sonitrol. Sonitrol is a very respected monitoring company within the law enforcement community and when one of the representatives contacts dispatch it takes on a different response. Why??? The reputation of the company throughout the United States for false alarms is nil. The accuracy regarding burglary/fire/ambulance is spot on. Remember that when looking into other alarm companies who do not have that reputation.
I have worked with Clearview Security on several projects. Some projects may be extremely simple and others may be much larger in scale. No matter the size, location, or time of the projects, clearview has always provided top notch service. They always meet our budget pricing and provide excellent training and support on equipment. Project Manager, PHC, LLC.
Thanks to Ed for always taking care of us. He always does a great job keeping our fire system up and running, very friendly, knowledgeable, and helpful. Thank you Ed for all your help!
Clearview performs all of our new construction wiring and offers outstanding options to our clients post closing. Bill Reed and his team are extremely knowledgeable, professional, and courteous. They are a leader in the industry both in pricing and customer service.
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