Cleveland, United States
2540 N Moreland Blvd
N/A
+1 2167950867
I love living here. But I had questions about the terms of my lease and apparently they don’t like to answer emails to their [email protected] address. This kind of customer service is pretty poor. Hence the 1 star. I shouldn’t have to chase you to do your jobs when I pay as much as I do
like
Management team are very rude, impolite and non professional. The value of apartments are higher than other buildings. They were terrible during the COVID19 crisis. They wanted to kick the residents out during COVID19 to sign new leases with higher deposit. The apartment had things to be fixed since two years and they are ignoring repairs. They are the worst and rudest management team that you may see in your whole entire life!! very unprofessional
I lived in Lewis Manor operates by Barbara and she ran things very well! By far the best property managed building I lived in in Cleveland
Only positive is that the maintenance guys were sweet. But none of this can make up for the extremely unpleasant, rude, and incompetent leasing office. During the three year lease I had, the amount of time the staff changed was ridiculous, but I’m sure it also directly showed that something about the politics of the Office was not going well. During the entire three years of our stay, there was a water damage spot on our ceiling from the air conditioning. We called maintenance. Maintenance said the office would not allow them to fix it because it would be too costly. So, we sat in our apartment with a growing water stain on our ceiling for years. Outrageous. And definitely not healthy as it’s a breeding ground for mold. Additionally, the leasing office raises rent every year. Every single year. It isn’t worth it. Beware! The perhaps worst part of the incompetence comes whenever you have to deal with anyone at the leasing office. Whenever I spoke to anyone there, they spoke to me like I was an unruly child with no real world experience. The woman tried to tell me that she was refusing to give 24-hour notice before entering our apartment to show it to potential renters. The Ohio revised code REQUIRES 24-hour notice. This woman was basically threatening to barge into my home whenever she wanted. It wasn’t until I threatened legal action and sent an email to the owner of the company that she finally agreed to give 24 hour notice. They’re taking advantage of people who perhaps don’t know their rights. Lastly, I moved out over a month ago. Almost 5 weeks ago. I have not received my security deposit back. Again, Ohio revised code requires my security deposit be returned in 30 days. When we spoke to the leasing office, they again thought they were above the law and spoke to us like we were children. This place is not worth the money, the headache, the mold and wet spots on the ceiling.
Deli
The best companies in the category 'Deli'