Cleveland, United States
14650 Detroit Ave # 125
N/A
+1 2162269615
Toilets
Wheelchair-accessible toilet
I love this place! Seldom do you find the level of personal service and friendliness that I have always received from the fine people at Lakewood Optical. Whether it's assistance in scheduling an appointment at a convenient time or making an emergency repair to eyeglasses (twice now), the wonderful people here (Sandi, Marin, and Joe) go out of their way to work with you and make sure you are taken care of. I've been going here since I moved to Lakewood (and NEO) in 2012 and will continue to do so for the foreseeable future.
like
Lakewood Optical is wonderful! My husband broke his glasses and they fixed them that day! The customer service was extraordinary!!! Maria was amazingly helpful and everyone there was so friendly!!! Would definitely recommend!!!
When I broke my glasses, I was sure I was going to have to buy all new frames and lenses. I went into Lakewood Optical and they were able to find a great pair that fit my existing lenses. I was in and out in less than 10 minutes. The staff here are always kind and go out of their way to help you.
I have to share the amazing experience I had today! I rarely have any downtime because I am a Realtor. Well, I did something unexpected and sat on my glasses! I needed to get to my next appointment and did not have time to handle this issue. I remembered a past client had recommended Lakewood Optical to me, so I thought let me call and see if they can help. Maria answered the phone and said just come on in, we would be happy to assist you! I arrived and was greeted by Maria and Tim who looked at my glasses and said we can fix the frame for you. Tim was able to bend them back and place new screws in the hinges. He said this is temporary, but this will buy you time. I asked can I just get new frames with the lenses I currently have? Maria looked at my lenses and said \we have frames that will fit\!! I was so amazed by the professionalism, knowledge, and expertise that these two individuals had! My transaction was completed in less than 30 minutes!! The cost of the frames and service was much less than where I had purchased these glasses which was Costco! Lakewood Optical is definitely a hidden gem that saved me time and money!! Thank you, Maria and Tim!!!
I love this place! Maria is absolutely like another mom to me. Joe and Tim do the best adjustments. Been coming here for almost 20 years. Definitely have spent too much money on glasses by my own choice. They have such a selection that I am always picking new frames.
Deli
The best companies in the category 'Deli'