Cleveland, United States
1299 W 9th St ste b
N/A
+12167857827
I wish that I could give them zero stars. We ordered them for my prom weeks in advance for the Abby road bus but they “over booked” and in stead of going with the person who booked it first they went with the higher paying job. Apparently this happens a lot with this company because this also happened to my friends. They were going to send an airport shuttle bus without telling us and charge us the same price and we found this out the night before my prom. Thanks rockstar for adding so much more stress to my prom night!
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My baby is growing up sooo fast
If I could give a negative review I would .I received a call the day before my son's senior prom to confirm the details. It wasn't until I received a text at 7:30pm that they had overbooked and given my information including my credit card to another company. I booked a modified school bus and they were going to send a shuttle bus. Completely unacceptable and not the way to operate a business. Thanks to Encore Limo for saving the day .I would never recommend Rock Star Party Bus to anyone
Rockstar party bus is the absolute worst thing in the entire world. I have used their service in the past with no problem several times. except that they once sent us the wrong bus. Whatever. Although about a month ago I scheduled a bus for the lil wayne concert at blosson on 7/16/19. I put the 200 deposit down. I had called them multiple times through out the two weeks leading up to the concert and got no reply. Then the day before, today (7/15) I called again and it said the number was out of service. I called two other numbers and they were also out of service. so I drove to cleveland to the address and there was nothing there. I spoke to a police officer on the street and he said to go to my bank to get the 200 back. I decided to call another bus company because I didn't know what to do. They told me that Rockstar had gone out of business and that their buses were no longer approved to be driven. If I wouldn't of called I would of never known that they had gone out of business and me and my 40 friends would of been waiting at our pick up location without a bus to get onto. I still have not heard from Chris or Rockstar. They took my 200 deposit and didn't bother to tell me they were no longer in business. Thankfully I was able to book another bus but the stress of everything put me over the edge. I will be going to the bank to get the 200 back for the service they are no longer doing but charged me for. I will never EVER recommend this company to anyone. This is awful and should never happen to anyone ever. do yourself a favor and report this company and spead the word that they should never be used for anything.
Been dealing with these guys for over 9 years now. They always deliver and have the best buses in town. Great for bachelor parties, birthdays, etc. Buses from 20 passengers to 45 passengers. If they don't have a bus they're always accommodating enough to offer other bus services that may be able to help you out. Class acts.
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