Cleveland, United States
13115 Lorain Ave
N/A
+1 2169413434
I am grateful that your location was able to handle the services for my Son. I had to call your location twice. Once for just a general question and the second time for a receipt of payment made. The receptionist..as a professional in the business that she is in should talk less and listen more. Allow the patron to finish their sentence before she cuts them off. And if I'm calling to ask for a receipt for services rendered and I am providing an email for such document to be sent, I shouldn't be questioned on if I received one the first time. If i did or did not..it may have been misplaced so the only thing she needed to do was pull the file and send the receipt. Also at the beginning of the call I said good afternoon and introduced myself and asked how she was..and everyone should be that way (my opinion) She said ..How can I help you? Not I'm fine and how may I help you. Its just a better way to conduct business. You handled not only my Sons services but also my nephews so Im familiar with your quality of work. Just thought I would give some feedback.
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Me and my family were very happy with the level of professionalism and communication from Slone & Co every step of the way. Charles in particular was extremely compassionate, which was comforting amidst our loss. Highly recommend!
I is very hard to say goodbye to a loved one but Margarita made this difficult process so much easier she is very caring and professional. my grand ma was very beautiful cant thank you enough I would recommend your services. Thank you
Charles and the staff are amazing. Beautiful facility. On top of everything. We had a double death within 3 days of one another. Grandma and Grandpa were so well taken care of. Made accommodations for a double funeral and showing without a hiccup. If you are looking for a place for your loved ones, look no further!
Very caring and professional service. The person who came to get my sister took the time to answer our questions about her cremation. And he did not rush us, he made sure we had our final time with her. Thank you very much.
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