Cleveland, United States
5300 Riverside Dr
N/A
+1 2162426176
I always fly sw. On the way back from Phoenix, the flight attendant went out of his way to go get a passengers food from the food court that he couldn't wait for bc we were loading. THAT is great service. The other flight attendants going to Phoenix were funny, engaged, and friendly.
like
Sits are very unconfortable, small place to move
I normally am a fan of Southwest but I am very disappointed. Due to covid I asked southwest to allow me to reschedule a flight that I made last march. But since it would be over a year from the purchase date, southwest's policy is that the ticket expires. In a normal year I completely understand not making an exception, but we are in a pandemic!! There has to be something they can do. I'll be thinking twice before I book with Southwest again.
Family friendly airline! The management group has always went above and beyond to assist us. I can’t say enough nice things. Bags fly free...BONUS!
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