Slidell, United States
142 Howze Beach Rd
N/A
+19856417932
Most definitely the worst. My neighbor says her bill is only 30. I’m paying 65.00. It’s myself and 3 kids. She has 6 people in her home somethings not right! They held my check as well for like a month. They are just horrible. Online payment would nice. We have to drive all the way across town to drop off payment.
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We regularly receive our bill late and it’s is unreadable because they obviously don’t know how to align their printer. Some months we don’t receive a bill at all. The bills aren’t postmarked, ao no clue when they actually mail them. Ours always comes late when they do come. Received a bill yesterday (the 13th) marked with a disconnect notice for the 15th. Makes no sense! A necessary service, but the customer service is really lacking!
It’s 2019 almost 2020 —time to set up a way to pay ONLINE or ELECTRONICALLY people. If there was another water company here this one would definitely go under.
Absolutely horrible customer service, they will not give you a call before they cut your water off. Will not call tell you are past due, charges outrageous price for WATER. If I could go below a 1 star I would have, if I had a choice to be able to use another water company I would.
Complete pain! If I don't pay the bill the day after I receive it they don't pick up my garbage for the next 2 weeks! Take FOREVER to deposit my check. Would love to use automatic payment but that is not an option with this business! No website, no online bill pay!
Water is inexpensive, the people at the office are nice. I usually pay my bill in cash because there is no online option, I can live with that.
They don’t have anyway for online payment. The water so bad, feel like have a lot of soap when touch to your skin, sometimes it smell so strong, so dirty and look yellow.
They are the absolute worst! How is an entire water company CLOSED for lunch everyday! They don't need to answer because you have to go to the office to do EVERYTHING! No website, no electronic payments, and they HOLD YOUR CHECKS! No customer service function whatsoever, but are constantly sending delinquent notices...try taking less than a month to cash my check! Idiots!
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