Coatesville, United States
104 Independence Way
N/A
+1 8008526088
Customer service is non existent! They happily take your money and you’ll get what you order when you get it... if it’s even what you order! Exchange and return policies are a joke, nothing like paying shipping both ways. I’d suggest taking your money and time elsewhere! It’s been close to a month and I still haven’t gotten my order.
like
Terrible customer service - does NOT listen then puts you on hold and forgets about you.
Been there before and it was ok bought two hand baton wands (flash back fives) but because of my job I can't get there during the week. Your store is an hour away so why can't you open Saturdays for a few hours like 8am till at least noon. Like to have an answer to that question please.
I placed an order on the 21st of November. And the only thing that has been done with shipping is a label has been created. The USPS is still awaiting the package as of 2333 hours today. I will not place any more orders through the fire store. Nor will i advise any friends to do so either.
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