Coconut Creek, United States
4601 N, N State Rd 7
N/A
+18886898648
I had a great experience with the doctor I felt she was great and attentive but after I paid my co-pay before leaving that day I check my bank statement and 2 weeks after my visit they charged my card for a additional amount with out contacting me and advising me on the charge. I am now on week 3 of trying to get a refund or at least figure out what the charge is for with no progress or any help. Their billing dept cannot advise what the charge is for and won't issue a refund unless a clinic supervisor advise what the charge is for and does a refund process but you can only reach them by email which of course gets ignored. I will never use this clinic ever again I never have these issue with CVS minute clinic.
like
Dr. Yee was amazing!! If I could have her as my primary doctor I would. She took her time with me and was very through in explaining what I needed to do. She has a great sense of humor, very old school doctor and didn't over prescribe.
Dr. Yee was very nice and very professional. She took her time listened to my symptoms and gave me lots of instructions. Five stars!!
I called late Monday after after having issues over the weekend. My primary care physician didn't have any late appointments so I first went to another Clinic in 441 on Monday night. They wouldn't even see me because they decided I needed an Ultrasound (without talking to me). Since I knew that all I needed was a urine test I did not go to the emergency room like that clinic suggested. By that time it was to late to go anywhere else. I ended it up making an appointment for the next night at the Walgreens clinic down the street for my UTI. It was easy and unlike the other reviewer I did not wait past my scheduled appointment. The Dr. was very personable and kind she sent me antibiotics and follow up directions. Very happy with the Clinic.
THE worst customer service experience on this location, it seems they don't know what they're doing, the computer quiost doesn't work to make appointments, the nurse practitioner was extremely rude, no staff answer any questions. The reason I gave one star is because there's no option for no stars.
Had an appointment at 3pm but it was useless to have an appointment..(don't bother making one) only one doctor available that takes foreveeeeer and even took other patient in that was after me.... it took an hour for the doctor to see me..Worst service ever, will never come again here!!!
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