College Park, United States
9530 Baltimore Ave
N/A
+1 3014740244
I moved into Mazza Grandmarc at the start of the Fall 2020 semester. When I first moved in, the unit I got wasn’t in the best condition - others lived in the apartment before I moved so they weren’t the tidiest - but my room and bathroom was really clean when I moved in which I appreciated. I expressed my concerns to the management of the Apartment and they were extremely understanding, I got reassigned to a different unit that was in a much better condition and I’m so appreciative of the staff for listening to the concerns that I had, I haven’t had any complaints so far! Thank you Mazza!
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It is so terrible apartment. Do not choose Mazza!!!!! First day check in, the carpet is so dirty. I cannot move in. Second day, toilet doesn’t work. The small from kitchen is terrible. I want to change my room. The manager said come to office tomorrow. When I come to office, the manager said not room available. I don’t want live there, the manager said although you leave, you should pay every month.
I lived at Mazza for a year and I loved it! The rooms are very nice and spacious, and I loved the fact that the rooms were already furnished. The few times I did have maintenance issues, they came very quickly and always called to make sure everything was fixed. In the process of moving rooms and getting a new lease, shelly has been extremely helpful in the process.
Being older and poorly computer literate, Ms. Shelly Wheeler helped me trough the mutiple pages of leasing on line. She was very patient, and we got through it. She also secured a lovely apt for me with views of tall trees. I’m very appreciative of the help I got.
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