Titusville, United States
1001 Tropic St
N/A
+1 3212694565
Wheelchair-accessible entrance
Our A/C fan motor burned out on a Tuesday afternoon. Called for service as we have a maintenance contract and Brad was there within a couple of hours. Bad news...needed a new motor. Fortunately, the motor was still under warranty. They had the motor and had it installed by early Thursday afternoon. While Brad was here he went ahead and did the semi annual check up as well. Everything is back up and running. Thanks Brad for a job well done.
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Absolutely a positive experience and would recommend to anyone!! They were very empathetic to our situation, responded immediately & resolved our issue promptly!! Would also like to recognize their commitment to quality service by completing follow up with us!! It’s proof that they not only want your business, but also hold themselves to a higher quality of service by following up “after”the installation and the sale!!!
Believe the other one star reviews. Our system was not cooling. I called Colman and setup a service call. I asked before scheduling how much a service call is, they said 89, no problem. Tech came out and said we were out of refrigerant. Said there was a leak but he could get us up and running for a couple days until they could come and fix the leak. What he didn't tell me is he would put in 498 of freon into the system that leaked out a day later to \get me running\... That I found out when he came inside to tell me what the bill was. I afterwards checked around and found this type of thing is common practice for them. They also charge 70 a pound for 410 refrigerant. I called around, 4 other companies I called said their charge is about 40 a pound. Stay away from Colman. Also know that Glen Perry is two of their \5 star\ reviews and he is the service manager, so I don't see how he should be leaving reviews of his own service.
David and Johnny were very professional and knowledgeable about their work and the product. It was a pleasure having them service our house.
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