Colonial Heights, United States
1909 Southpark Blvd
N/A
+1 8045267777
Toilets
Wheelchair-accessible toilet
It is incredibly difficult to get an appointment when using the online service. I’d recommend calling. They also cancel last minute and are very unprofessional when doing so. I had an appointment that I needed to reschedule because I was running late and when I called to do so she gave me an appointment with another therapist, not even asking if I wanted the same person. When I asked her if that person gave deep tissue massages, her response was, “I’m not really sure.” She didn’t take the time check or find someone who did. I dread calling and having to speak to anyone at the front desk, they just seemed uninformed and bothered.
like
Nice friendly establishment...
The therapists are great, but the franchise owner is not honest. Even though they were closed during quarantine, they continued to charge my credit card. Then I had to move away and sell my house due to unemployment from Covid. I've been trying to cancel my membership for 3 months. I've called the Colonial Heights ME several times, left messages and nobody has ever called back and tried to make contact through corporate. Still no response from franchise owner, manager, nothing. In addition, they continued to pull from my account. Very disappointing. Do not get caught like I did.
Military go elsewhere! Great therapists, terrible management. You will not be able to cancel without jumping through many hoops and threatening legal action. Not worth the hassle.
I would love to give them more stars but i can never get an appointment. The online appt doesn't have anything available ever, no matter what time of the day, and they never answer the phone lol i would like to get in there though because i hear great things about them but im guessing I'll have to try a different location
Deli
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