Williams-Sonoma

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Colorado Springs, United States

williams-sonoma.com
Chinaware store· Gift shop· Kitchen supply store· Cutlery store· Gourmet grocery store

Williams-Sonoma Reviews | Rating 3.8 out of 5 stars (8 reviews)

Williams-Sonoma is located in Colorado Springs, United States on 1885 Briargate Pkwy Ste 519. Williams-Sonoma is rated 3.8 out of 5 in the category chinaware store in United States.

Address

1885 Briargate Pkwy Ste 519

Price range

$

Phone

+1 7195930261

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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A

Anna Walsh

Such an amazing store! They have every Gadget you would ever want in your kitchen! The price point is high. But this is a place where you get what you pay for. An Incredibly high-end item that's going to last you your lifetime whether it's a spatula, your dream frying pan, or the coffee maker you've always wanted. Employees always greet you right away and can answer absolutely any question you have. They also have a small selection of high end coffees, teas, and specialty mixes. Any of these make perfect gifts! They usually have a sale going on, and a clearance section. So don't let the price scare you away.

M

Michelle Hodnett

Expensive but quality. Bought a Shun knife, definitely worth it.

D

Denver Colorado

My husband and I went to the William Sonoma store to return two items we had ordered online. The person helping us was new and the return process was a bit challenging for her. It was appalling how no one from the experienced cashiers helped her regardless of her asking twice. One of the other cashiers told her to call a number so that the person on the phone could complete the return. Whoever is the manager of this store, please note that the way other cashiers/managers treated the new cashier was appalling. I understand the focus is on selling merchandise but this situation was not acceptable. The manager should have asked one of the more experienced cashiers to complete the return and the new cashier could have handled another customer who was purchasing. To the cashiers at store 700 in colorado springs. Be nice and helpful to your less experienced coworkers. Merry Christmas!!!

K

Kyle K

This is pertaining to the online store - which currently does not have place to leave merchant reviews (My apologies to this location's manager). Williams-Sonoma - your online order fulfillment stinks. I bought an item that was shown in stock, but was actually backordered for a month. When the item arrived, you sent me the wrong color (870 order!). I sent it back and never heard anything from you. The package sat for a week and I finally called and they said "Oh yeah we have that" and then issued a replacement order over the phone, which was also backordered for a month. One month later, it's almost time and I'm looking forward to it, and then the item date is changed to backordered for another month. Tried to call to cancel and get a refund, but will have to be approved by "the gift card team" which I'm told will take days." I'm only eligible to get gift cards back anyway (I specifically bough the cards through my credit card program for this item so hopeless to use the points/money for anything else. "Just call back if you don't hear anything!" - can't wait to talk to you guys again because that seems like the only way to get anything done. Ya stink WS.

B

B C

Terrible inventory, hardly anything in stock. On top of that, there is only one person working on the floor and they act like it's an inconvenience for them to check to see if they have something and then after the fourth thing being out of stock without me even saying anything, she says "well, you are shopping the day before Christmas" all snotty. There are way too many options to ever go back to this place, the employees don't want to be there, their inventory is trash, hard pass.

M

Michael Daniel

Williams Sonoma always has the highest quality products, from cookware to coffee makers, they are absolutely the place to go for the finer things for your kitchen and home. Their seasonal products, such as their turkey brines and hot chocolate mixes, have become traditional products for our holiday festivities. We wouldn't be without them. Their products can be pricey, but in most cases you will never need purchase another, as they are very high quality and last for years.

A

Angelina Huang

Friendly service from a great staff! They're following Covid-19 protocol very well, providing hand sanitizer and ensuring social distancing is in place!

C

Carolyn Hoffman

In the past I have enjoyed working with friendly, helpful and welcoming staff at this location. This afternoon the staff was quite unfriendly and almost too busy to help with checkout, which was unfortunate. The store itself is great. One employee sounded helpful with another couple in purchasing a set of knives. Maybe they were having an off day or I bothered them to checkout at the wrong time?