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Xfinity Store by Comcast

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Colorado Springs, United States

xfinity.com
Internet service provider· Burglar alarm store· Cable company· Security system supplier· Business to business service· Cell phone store· Telephone company

Xfinity Store by Comcast Reviews | Rating 3 out of 5 stars (5 reviews)

Xfinity Store by Comcast is located in Colorado Springs, United States on 5020 N Nevada Ave. Xfinity Store by Comcast is rated 3 out of 5 in the category internet service provider in United States.

Address

5020 N Nevada Ave

Phone

+1 8009346489

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Wakisha Gray

I did have to wait outside for about 3 minutes when I arrived. But other than that I had no issues, everything went well everyone was very friendly and helpful. They are doing a great job try to keep people safe.

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Farooq Kaiser

The worse customer service! The worse network!! Super rude and unprofessional employees!! The first day(12/02/2020) I was here to get an Xfinity sim card and the lady was so rude but since it was my first time I gave grace. Today on January 7th,2021 I am here to unlock my phone after fully paid off I had to wait 50 minutes to get answers that I have to wait two months to be unlocked. The network is horrible and you have to wait for hours and hours on the phone if you have to call customer support. The network was horrible and monthly bill way higher than T-Mobile. Because of that I have moved to T-Mobile again.

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Azn Amers

I had just started internet service online, and had to pick up my modem from a store close to me. As I walking up, a gentleman working there opened the door, and held it open, waiting for me. I had to question if I was at an Xfinity store, as I have read bad reviews and kind of expected the worst, but you know... Internet. He was friendly, fast in service, but still amiable. Employee had just moved from Denver, so I truly hope he stays to show his co-workers just how to wow people with exceptional service.

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Shelby Gray

The one and only reason we are giving 5 stars is because of the sales rep Ryan. Every other experience we’ve had at this store has been trash until today. He didn’t make us feel pressured to buy or upgrade anything and helped us to decided what would be best for us personally, not him. We will absolutely be back to switch our phones over as well but will only have Ryan help us. If anyone is thinking about going and want to have Ryan help them he only works Tuesday’s through Saturday’s. We wish all the reps in this store were as helpful as him. Everyone else is just incompetent and judgmental. Xfinity please give this man a raise or promote him.

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Sheila Valene

Store: Service was fast (I only waited less than 10 minutes), staff were friendly and knowledgeable. Had cellphones available to view and try as well as purchase, along with accessories. Definitely book an appointment in advance (via their website) to reduce wait time. Service: Highly recommend Xfinity over any other cable provider (inc. CenturyLink, Dish, Direct). Excellent pricing and value. Also recommend for mobile service. Amazing value; I had Verizon before and the only difference I've noticed is a 100% savings! They also offer home security and home phone if you're interested. Exceptional customer service. Really top notch company.

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