Colts Neck, United States
206 County Rd 537
N/A
+17323669639
Incredible experience with this company. Top-notch quality work and customer service. Truly feel like they treated my home like it was their own and will certainly be hiring again. Have used several contracting companies since buying our new home and this has been, by far, the best experience.
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Had them do work for us when they first started figured we could trust them since we knew them through very close friends. They did do great work and hustled and tried their best but after they were finished with each project we had multiple problems a couples months later some they fixed and some that are still not resolved. Here’s just a quick list of problems we had.. A sump pump they installed didn’t work and we had a flood after just finishing our basement. We had extra charges that were added on at end that wasn’t agreed on. Shower glass door installation doesn’t close properly. A sink install with leaking pipes and loose faucet. A closet install that collapsed and we were told we had too much clothes hanging. And the biggest problem and still unresolved a leak from a shower install going into our downstairs bathroom. We had this leak start a couple months after they installed the shower. Their plumber came back looked at it and said their tile guys must have ripped the pan and that he would just need to reinstall the pan. So instead; they did a quick fix and siliconed the surrounding area which stopped the leak for a little, less than a year later the leak came back! We have reached out multiple times not to be annoying but to have them fix mistakes that happened way too often. It became a huge hassle and they tried to always make excuses. I don’t know how many times someone has to ask nicely to have it fixed before we had to leave a bad review. This issue is a major concern for my families health which is why this is most frustrating, my wife is pregnant and we have a 2 year old that is breathing in the mold coming from this active leak and all we wanted was for them to fix this major problem from the start! Don’t be fooled most of there 5 star reviews are from their family, what a shame! Just fix the problem and you won’t have to hear from us ever again and I will make this review disappear..
These guys are hardworking, respectful and did a great job renovating my bathroom. I recommend using Outline Construction. Very competent and completed the job in a timely manner with no issues.
Deli
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