Columbia, United States
7060 Oakland Mills Rd UNIT P
N/A
+14109109425
Our nurse, Sandi, was amazing. She helped us feel at ease, answered our questions, reassured us, and made comfortable with the process. We knew we could reach out to her with questions or concerns any time.
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catherine is amazing and goes the extra mile to ensure my infusions are taken care of. she is the sweetest, and I am so thankful that I am under her care. Thank you catherine!!
My mom’s nurse Sandi has been amazing. She has taken very good care of my mom.
I am an ex PICU nurse so I am hard to impress:) BrightStar anticipated that our 5 year old may need a little extra care during her infusion and they went above and beyond. They sent two excellent nurses. Sandy and Shannon. Sandy gave me her cell and we spoke days in advance and she listened to all of my concerns.. during her “free” time. Shannon knew how to partner with me to get a secure IV in place, even if we had to try a few times. Shannon felt responsible for my daughter’s comfort and knew how to speak to a child this young. She even came back a second time when she had other obligations. Truly invested in her work. Thank you Shannon. Sandy was the nurse who stayed with our daughter for the three days. Even though I am a nurse... I am a mom. She knew exactly how to take charge but be gentle with me. She taught my daughter how to cope with her discomfort, taught her how to operate her own pump and IV, and brought a sense of calm to the house. As I walked around stressed, I realized she was watching my daughter closely for any reactions. I trusted her. She had her safety top of mind and never left her side. She let me rest, offered to make food for my daughter, and much more. She even taught her to count to 5 in 3 languages. 2 days after a long week, my daughter is reenacting the experience on her dolls. Reciting the caring words learned from Shannon and Sandy. Caring for her dolls the way she was cared for. Saying “I really like Shannon and Sandy”. Bright star! You have some stellar nurses who stepped up to the plate during a pandemic, and continue to step up for those who need them. They had a tough audience (mom who is a nurse is never fun). Thank you thank you thank you for teaching my daughter that hard things are part of life, and she is strong enough to get through them.
Words can't fully express the gratitude for the compassionate and professional care and guidance BrightStar provided during our mom's transition- thanks to Karen. Max and each of the BrightStar staff who helped provide a caring environment for her.
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