Columbus, United States
1917 Joyce Ave
N/A
+1 6144211780
Delivery
I'd been a customer for over a decade. Over the past year, their customer service has tanked. I had to call THREE times to find out where my delivery was. It was supposed to be delivered 2/25, then 2/26, then 3/1. When I called 3/1 at 3:15 p.m., I was told it was still in route. When I called 3/2, I was then told I'd been bumped to 3/12. This has been a consistent theme with them for the past year. You get a delivery calendar, then they change it mid year. It goes on and on. Needless to say, they've lost a long time customer.
like
Not sure why some companies don't have strategies in place to prevent their employees from helping to form negative relationships with large clients. This water distributor's drivers would rather claim the customer skipped delivery then tell that they didn't want to go above and beyond to reach the customer to get a product delivered. Especially if delivery is to a construction site. Considering that the company doesn't charge until delivery is made. Now we have to buy water for an entire office when we already have a service we pay for, but I was told we have to wait for the driver to fit us in day after his failed attempt.
Always fast loading. Usually in and out in an hour but never more than 2 hours.
Truckers, if you have shine truck don’t come here parking lot is dirty and wet,they don’t have a regular shipping person or sign for shipping door but door is first on the left after you make turn in there lot,most they doing drop trailers not many live load but they are concern and trying to load quick as possible ,here is a some pictures and good luck everyone,by do way best way to get here Exit 111 of I 71 17 ave straight to Joyce make left and they are on the left side!!!
If I could give zero stars I would. We got one cooler and one bottle initially. Ordered a black cooler and a white one was delivered. Half way through the month we realized we would need two bottles a month so we asked for two to get delivered. They only gave us one and when I attempted to contact them nobody would answer the phone or email. This company has terrible customer service!
Deli
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