Columbus, United States
4248 Morse Rd
N/A
+1 6144761979
DeliveryIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car hireCar washOil changeRepair services
Ask for Susan Fisher! Buying my 2021 GR Supra 3.0 Premium online from out of state was a breeze. I was shopping around for a decent price for a new Supra and my local dealership did not want to budge on their 2021. I saw that Toyota Direct met the asking price I wanted with their advertised Internet Price. Put in a request and Susan answered that she would honored the price advertised (no bait switch). It’s a 2021 model and it’s still 2020!!! Susan was helpful and patient explaining the purchase process since I’m buying the car from out of state. It was refreshing not to get pressured by a salesperson. She provided sound advice on the difference in model trims and glad she did. The model trim I originally wanted (A91 Special Edition) did not have the Head-Up Display compared to the regular model. I’m glad I listened. From the comfort of my home, we did all the paperwork online from putting down a reserve deposit, loan paperwork, and purchase paperwork. Notably, Susan made sure that I was taken care of to include making sure the Supra was prepared for transport to where I live. Buying a car out of state, purchasing a car from the comforts of my house and no typical sales pressure. I would buy from Toyota Direct again. ASK FOR SUSAN FISHER!
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We have leased vehicles from Russell Doddroe for the past 6 years. I love talking to Russell and enjoying a cup of coffee with him. He treats me like family. I feel relaxed and welcomed with him. He is supportive and always listens to my questions and concerns. I'm never rushed. It is easy for me to see why Russell is so successful. Thank you, Russell, for your dedication to my family, your hard work, and the great conversations!
I love the vehicle I purchased. The downside: I have learned, always be sure that there is a second key, when purchasing a used car. Before the salesman ran our credit application, I asked that he be sure the car has two keys. Needless to say, they ran our credit with approval and then proceeds to tell me the car only has the one key and that I can purchase another for 300. I was not happy! I had to haggle with the salesman who went back and fourth with the manager 3x about a key that I already asked about. At the end of the day, I had to pay 150 for the key. They already had me roped in by completing the financial application. Buyer Beware: Do not fill out a financial application until you have a deal in writing! It was a great experience until it came down to a 300 key! Not good customer service. I would not recommend buying here.
Shannon helped my family and I out with picking me my first car! Super understanding and kind and goes out of his way for clients. I’m glad to say my first experience buying a car was a good one! :)
Listen, listen, listen, if you're trying to buy a car, Shannon Smith is your guy. Excellent communication with keeping in touch and making sure you're in the loop with what's going on. Plus, he'll try to get you your maximum trade- in value. He sets a target and aims for that throughout the sale. He was great! 10/10 would repeat business with, Shannon.
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