Port Charlotte, United States
22266 Edgewater Dr
N/A
+18002662278
800 call service is the poorest I have ever experienced from any company by far. Numerous times have been told by phone representatives that somebody will call you back ASAP or be out to install and you never get a call back. At least at a store you got friendly service but now they have closed stores. Would not recommend this company. We are on our 2nd service ticket and almost 3 weeks and 12 reps later with no response.
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Great service fast Internet.
I've been trying to set up service for a new house for MONTHS. I've had tickets declined with no notification. I've called and been told they're creating a ticket only to find out one has never been created. I've been told so many different things by different representatives about why I can't get service, and now it's clear to me that no one there knows their own policy. I've had to call multiple times and I've dealt with multiple rude people. I've asked to speak to supervisors and been denied. At this point, it's a joke. I can't move because I work from home and I need internet to do my job. They have wasted more of my time than anyone ever has before. I recommend any provider over this one. If this is how they treat people trying to give them money, goodness how unprofessional they are when they're actively getting it.
This is the most un professional company I have ever dealt with.we have been trying to get it installed. They don’t show up. They don’t call back, when you do get some one on the phone they say they don’t know what your talking about. These people are horrible at there job.
RUN FOR THE HILLS. IF you do not require fast internet, RUN. This company is the most frustrating monopoly out there. NO ONE can give you a straight answer, my account was deleted three times, the techs were rescheduled twice & when they did get out there... they tried to leave early without completing the job. (15 minutes after arrival & 40 minutes late.... don't worry... the techs were sure to send their supervisors an on time arrival even though they were 40 minutes late.) Seriously though people, I have nothing to gain from this and unfortunately require high speed due to work and my purchases of smart home equipment so will be staying until someone else comes along with the same speed offers or something faster than 15 mbps.....
I've never had bad service at this center. Everyone is always very nice and courteous and even if there's a line it doesn't last long. Prefer to go in person and handle my business than over the phone with someone not even in the country.
I need an Xfinity Service Center open in Charlotte County. Every other business is open. I need service and equipment replacement. Xfinity wants to change 15 for me to send them the equipment that is in poor repair. I should not have to drive 45 minutes to an hour to Cape Coral to get service. Open the Port Charlotte office please.
Comcast is the worst service ever. Always loseing service. Not just once in awhile, but every single day. The weather is awesome here in Florida. And yet for no reason I lose service. Internet and TV. Just not a reliable company at all. And their customer service is just as bad. They lie to you every time you call. I'm thinking, they are taught to lie from this so called company. And yes a lot of you, mentioned the cost. It's trouble. Just keeps going up and up. And the service keeps going down and down. Please someone else come to town that can give us a better deal.
Deli
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