Commerce Charter Twp, United States
2500 Martin Pkwy
N/A
My parents have lived here for 2 years and we have been so happy. I see employee complaints but that happens anywhere. There are staffing and elder care problem in this industry PERIOD! It won't matter where they go unless it's your house. From a families standpoint....we LOVE it here! They REALLY do treat our parents like family. The staff is kind, caring and fun like family with our parents. The management and upper nursing staff is attentive to your needs and takes care of any things that may arise. Brian treats your loved one just like his parent, making sure the transition is comfortable, he will run circles to make sure they have everything they need to feel \at hone\. They go above and beyond to find creative ways to keep our loved ones sane during this Covid-19 pandemic like bringing a cart around with home made donuts and cider, or with games and activities on it. Exercising in the halls with music etc...2020 has been challenging in this industry to say the least but even if they have people who quit and leave them with needing to hire more, I'm happy to say they still put our loved ones first. I have cameras in their apartment and can see first hand how wonderful the staff is and that gives me peace of mind! Thank you first & main...we love you
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Just to be clear, in case there was any confusion about one of the previous employees who wrote a review below - \Preshus\ is not the same as Precious, who is still employed at First & Main. And Precious, is a wonderful, hardworking, compassionate young woman who we greatly trust and admire. Also, Matt is not a bad person. He is a kind and considerate man, who helps others each and every day, and has always been kind and considerate. I am sorry for the other person's experience, but they do not know him like we do, and their experience was misunderstood. First & Main is not just a facility, but a home. The people who work here genuinely care about their residents. Even after they move away. In our case, we had moved my dad to be a little bit closer to my home and when things went terribly wrong at this new facility, which put us through hell and did not care for my dad at all...Amanda & Brian at First & Main were there for us without question. They helped us to get our dad back to where we knew he would be safe, and taken care of. And he was. Every place has its' ups and downs, but the true character comes from those who fight the storm and always do what is right. My sister and I are extremely grateful to the employees at First & Main. You care for our father like he is a part of your family, and we could not ask for anything more than that. Thank you!!! \u003c3
I own a company that helps relocate new residents into this community and I've been incredibly impressed with the passion they have for their residents. They treat them like family and look out for their best interests to keep them safe and happy. Bryan Neal is an incredible person and is very passionate about making the community a great place. Your family members will be in safe hands here!
Horrible place to work. They are under staffed they do not care about their staff how can you have an employee appreciation dinner and charge the employees! I would not recommend this place to anyone it is very over priced to residents as well!
HORRIBLE place to work!! Always under staff.! They treat their employees like crap.!! ALWAYS drama the regional nurse is VERY unprofessional.!! They’ve had state called on them multiple times and lost their license.! I would NOT recommend this place for a job nor a place to have their loves ones live!!
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