Commerce, United States
121 GA-59
N/A
+1 7063355002
Wheelchair-accessible entrance
Great people nice and great work
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Hands down the best place!!! Was willing to help out our Veterns with a last minute order. With a reasonable price!!!!
I typically do not leave negative reviews but felt compelled to do so after my experience at Logos. I was told four stickers made to honor a family member who recently passed would be ready. Upon arrival nobody was at the front of the store after waiting about 7 minutes somebody finally came out. I waited an additional 20 minutes and was told the stickers were not ready. I was handed three of the four and the date of birth was incorrect. After mentioning this to the employee I waited an additional ten minutes for the error to be corrected. The employee then proceeded to say that was the date given to them implying it was not their fault (which is untrue I am certain the correct date was given to them). When I asked why I was called and told they were ready when in fact they were not she simply looked at me and shrugged then walked to the back. I was offered a 2 discount if I desired to make more stickers but after my experience here I will never be coming back, please beware. This kind of treatment is the last thing a person needs after recently losing a loved one. Extremely unprofessional and insensitive business. I even mentioned I had to attend a prayer service for my loved one afterwards but that did not stop them from taking quite a bit of time.
I have done business with logo express twice and both times I have had terrible experience. They're communication skills are terrible. The craftsmanship of their items is cheap. The first time they made a custom order plaque for me, said they would call when it was completed, saying about a week. Waited almost two weeks, didn't hear anything so we called. They had the plaque waiting, we picked it up and the plaque is coming off the wood base on all 4 corners and had scratches all down the wood, they even tried to cover the scratches up with black permanent marker! We take it back to be redone and again a 2 week wait for us to call them back to check on our order. Second was just an order of a hat they currently had out of stock, we paid for the hat when we ordered it, they said in about a week they will get the hat in, and they would call us when it arrived. A week passed, didn't get a call so we call them. Apparently there was never an order for our hat put in. So they put it in while on the phone. Another week is what they told us, again \we will call when the shipment arrives\. Still no call the final week so we stop in, they have the hat. The size is incorrect. Tired of doing business with a company that doesn't care about its customers.
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