Conroe, United States
119 Allen St
N/A
+1 9367587487
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
Couldn't ask for a better experience. I had the pleasure of walking thru their warehouse and was able to see the workmanship and quality that goes in to every one of their pits. It's an amazing company with amazing people and amazing products. If you're looking for a long-term solution to the typical 100 pits that rust after a year, this is the place....!!
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Best fire pits in Texas. They do awesome job on the fabrication. There fire pits last very long time. Super heavy duty steel not that Lowes or homedepo fire pit were they use that paper thin steel that might last couple months. These are really done up right.
Awesome & bad a.. fire pit and firewood rack that I ordered customized for my son's welcome home from the Navy. Bryan rushed it for me so I could get it on time I really appreciate it . My family loves it we had a wonderful time and more to come thank you very much. I definitely recommend this business All of them do an excellent job.
Ran into this company on Facebook and was very excited to order my husband a custom pit as an anniversary gift. After going back and forth with the owner (Angee) multiple times to make sure it arrived on time, the company had to express ship it due to their own delay — they hadn’t even started on it the day it was supposed to be shipped. I was promised a two week turn around and placed my order a month in advance. Even after having to reach out numerous times to try and stay on top of this, I was very pleased that they expressed it in the end to live up to their word in that aspect. Once the package arrived to my husbands shop, it was dropped off and signed for. Upon opening the box a short time later, we noticed the pit wasn’t made to order as discussed and paid for and, also, that the pit had a damaged leg and the grate was busted off where it should have been welded and crooked (unable to fully close). When I reached out to the owner about the issues and sent photos, she said she would reach out to the freight company to figure out what happened and also send me a new grate and can of spray paint to “fix” the damage. She also told me I agreed on the “proof” so even though we discussed what was supposed to be done by phone, email, and it’s printed in capital letters on both of my invoices, there’s nothing she could do about it. Never received our grate replacement or the can of spray paint (which was a joke either way). Tried to reach out multiple times to rectify this but my calls were not returned and texts were left on “read”. Awful customer service and business etiquette. DO NOT TRUST THIS SELLER! Full review with screenshots of my experience uploaded to Wilke’s Pits Facebook account.
Awesome fire pits!!! We are very happy with our custom designed fire pit, great quality. Thank you so much for the excellent customer service!!
Deli
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