Conyers, United States
1377 Dogwood Dr SW
N/A
+1 7707600010
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
My go to John Deere dealer. Always a pleasure.
like
All the staff is really friendly and very knowledgeable when it comes to helping with all issues. From repairs and parts to purchasing the right piece of equipment for the job!
I purchased a commercial mower from this dealer @ the end of August,upon buying the mower I had to ask for a receipt from the salesman after I put almost 1k down,until I asked for paperwork he had no intention of giving me any proof of purchase.Almost a month went by and I still had not received any paper work in the mail with my JohnDeere financial account number so I could go online and set up my payments.I called the dealer and they didn’t even attempt to help me just simply pawned me off to JD Financial who upon me calling couldn’t help either because the dealer had not submitted my paperwork.I called the dealer quit a few times to check on this situation as they told me “we will get it taken care of” they never called me back.I even called the manager and he said he would have to call me right back.I finally got the situation resolved today and made a payment over the phone after taking time out of my work day to call JD financial once again.Lousy customer service to say the least,you’d think after purchasing something in the 10k price range your dealer would have enough respect for its customers to not keep putting them on the back burner.
My father picked this place to have the riding mower fixed. I’ve used Agpro before, but not this location. I had a great experience with the OTHER location. I wasn’t impressed with them when I called them a year ago and decided to go with the OTHER location. This location had said riding mower for almost two months. My father, as well as myself had to go and purchase parts for it to be fixed. So, although I’m not going to see a paycheck I had to work in order for them to complete the job. A job that THEY were paid to do. As if that wasn’t bad enough the mower literally started up, cut an acre and died. I thought it was the battery from it sitting outside in the elements for two months @ Agpro(I keep it in my barn, covered), so I buy another battery (eventhough I had just replaced it). Nothing! Won’t start. I am hoping that it is some freak occurrence. I would really hate for it to be a fuse, starter or anything like that when they were supposed to have done a complete repair/tuneup on the mower. You can tell me that my tires are flat(they weren’t) or maybe they have a slow leak and a myriad of other things that were repaired that wasn’t the problem(broken belt) and it’s useless. Wow...smh
Good parts department and friendly staff
Deli
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