Conyers, United States
1026 Iris Dr SW
N/A
+1 7709222233
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Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I purchased a back-up camera from a 3rd party (Amazon.com) and Sound Pro installed it; they did a great job with the installation. The camera works to my liking and no wires are visible. They installed it in such a way that the wires are not visible, and that the wires will not be damaged by the elements (rain, dust, etc). They are also very friendly. I HIGHLY recommend this business. The owner, Mr. Jody, works very hard to ensure customer satisfaction! He personally called when I expressed dissatisfaction and he was able to remedy the situation. That type of dedication and attention to detail is very hard to come by. All in all, they are honest, respectable, and produce excellent work!
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beware of bait and switch: i didn't get what was quoted and paid for! I brought it up to the sales person's attention that what's installed is not what i paid for nor wanted. he played dumb and said \ i don't remember\ and indicated they installed what he had quoted. ( i didn't have the original quote with me at the time) ; see photo.
Customer acknowledgement is big for me when customers enter the establishment. Multiple times when entering the building, I wasn't acknowledged....until maybe 5-10mins later, which isn't good. Also, when initially setting an appointment to have service performed, the person told me it would be done by 12:30p if I brought it in by 9am. My car wasn't completed until 2:51p. Bad deal. Other than that, technician follow up was good when I picked my car up.
They are great, as a consequence; they are very busy. Had to take equipment elsewhere to get installed because I could not wait. The amp couldn't take the lload, kept clipping. I went with another amp from another shop, everything is good now. I will shop with them again in the future.
I was very satisfied with my experience!! I had went and got my speakers done at a different auto place and I had went through two sets of speaks in a two month time period. When I called to talk and ask some questions about what to do he was very helpful to me. He made me feel like he was truly listening to me. He also was very honest with me. Now that I have went to him they made me an appointment 2 days later :) When i got there I did not have to wait my car was taken straight to the back and everything was figured out. I was explained everything they did and why the old one was not working!! I will most definitely be coming back for anything with my car modifications!! :) The environment was great to and amazing people!! :) Will be recommending people and getting the rest done for my car!!
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