Conyers, United States
1420 Milstead Rd NE
N/A
+17704833902
This place needs to go out of business PERIOD!!!!
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My poor sister was a resident. She had dementia. We would come to visit her and there always bruise. We found fecie under her finger fingernails all the time. Her food was terrible. . Staff were always shouting at the resident .
This place is definitely horrible. You don’t have to be educated to smell urine and feces. My mom was in this place for 21 days after surgery. At 84 years old, she was quite agile. After hip surgery she was transferred here. She laid in the bed the entire time. Developed bedsores on both heels and her bottom, despite the fact she had been sent from the hospital with foot protectors which were never on which we observed on daily visits. Once her insurance coverage was over the staff had the audacity to ask us to make her a long term resident to continue rehabilitation. What rehabilitation? She was immobile and weak from improper nourishment! We hired a personal transportation company to get her out of there to another facility which had her up and walking with a walker the next day. It took weeks to get her strength and bedsores under control. Her food would be placed on the tray daily which was no where near her beside at Westbury. We would come and the food was cold across the room. If someone has had a positive experience ay Westbury-God Bless. But I know for sure My Mom received less than one star care. I would not send a dog there!
If I could give this place negative stars I would. The daytime staff is the only reason they get 1 star. The night time staff are ridiculously neglectful. I’m not going into the LONG details but we just got my dad out and he’s not going back. If you want someone to die and be neglected at the same time send them here....I’ll give them 5 stars on that!!!!
The reviews on this facility are absolutely ludricrous! This is an excellent facility with updated features and a caring and loving staff. They have a waiting list to get in. Whomever wrote the bad reviews are most likely coming from uneducated individuals who have no experience in the care giving business!
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