Conyers, United States
990 Green St SW
N/A
+1 7707618379
WillCo Electric has been professional and courteous to me and my family. We have used them for over a year now and the system they installed has been simple, efficient, and is the best security system we have had yet! From dealing with billing, installation and management, this team is top notch customer service! Thank you!
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I have had services with this provider for about 6 months now and I must say that they seem to be a scam. Before we could have anything done to the home a sales rep had to come out to “talk to us about all they had to offer” and allow us to select what features we wanted in our home. All we were Interested in was the security system because it came with and “iRing” doorbell. The technician arrived on time and did a great job with install and explaining how everything worked. After about 2 1/2 months one of the motion detectors started to go off for no reason at and come to find out the battery was low. The battery was changed but we continued to get notifications from the system that something was wrong with motion detector and that the battery was still low. This has prevented us from setting the alarm properly and also gives annoying notifications day in and day out on the alarm tablet and our mobile devices. We have reached out to Wilco 3 times and no one can ever seem to get back to us or come out. It has been three additional months and still no solution or representative that has reached out to try to resolve this. The customer service is horrible and I regret selecting their services.
Someone from this company traveled all the way to buford ga to solicit. They claimed they were a contractor from the builder on my new construction home. When I asked who was my builder they couldn't ge the name right. Clearly they were lying to everyone who just moved in their new home. I was familiar with the company my builder used and they lied and said they work together. I called the sales agent for my community who said they will report to the the police. What a scam. They had on Willco uniform and unidentified white pickup truck
Keith was hilarious. I had to wait almost 2 weeks for my appt but it was worth it. He came right in, knew exactly what to test before finding the resolution. Loved his spirit.
The technician, Charles, arrived on time and wore a mask prior to entering my home. He was pleasant and professional. He completed the work timely.
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