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Lake Norman Tops & Interiors a Sonderwerks Company

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Cornelius, United States

lkntops.com
Auto upholsterer· Boat cover supplier· Boat repair shop· Upholstery shop

Lake Norman Tops & Interiors a Sonderwerks Company Reviews | Rating 4.3 out of 5 stars (5 reviews)

Lake Norman Tops & Interiors a Sonderwerks Company is located in Cornelius, United States on 20430 Chartown Dr. Lake Norman Tops & Interiors a Sonderwerks Company is rated 4.3 out of 5 in the category auto upholsterer in United States.

Address

20430 Chartown Dr

Phone

+17047997680

Open hours

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T M

*Hot Rod Interiors by Chuck* One of the worst customer service experiences I have ever had! Visited this shop to discuss having custom interior work done on a 1965 Lincoln Continental. As we entered the shop, four employees plus Chuck Hanna walked right by us without so much as a hello. Chuck didn't acknowledge us until the second time he walked by us. Excuse me, let me correct that, he acknowledged my partner (who is a white male) and did not acknowledge myself (a black female) nor our biracial child. While speaking with us about the work to be done, Chuck acted as if my opinion didn't matter and was much more concerned with what my partner had to say. I'm honestly not sure if this was due to me being a female or a person of color, but I definitely felt ostracized. Apart from this, he went up 5k to 10k on the price originally discussed over the phone. We've heard other stories of Chuck and his crew acting in this manner with customers. I believe when someone has chosen to spend upwards of 20k of their hard earned money with your business you could afford to show a certain amount of respect and customer service toward your patrons. Needless to say we won't be commissioning this company for the job. Good customer service goes a long way!

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Chris Frazier

Turned my old pontoon into a beauty and had no issues. Beautiful work and speedy. Before and after pics.

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Keith Bryant

Had a great experience at their shop. Hit a snag with my leather Katskinz installation. They quoted me a fair price to help me finish the job. Top notch workmanship. Also, loved going into the shop and nosing around. They have some really cool interior projects going and it was fun admiring their work. Highly recommend.

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Gene R

It's always nice to have your expectations met when you hire someone to do a job for you and better still when those expectations are surpassed. This is exactly what happened to me when I brought my 09 Acura in for interior repair work. My feeling was that they paid as much attention to that job as they would a custom Porsche. The repair is undetectable, I would recommend LNT to anyone. Thanks for a great job Gene

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Larry Murphy

I had a leaky top on my roadster, and couldn't find the source. Took it to Sonderwerks and am very glad I did! They found the leak and fixed it quickly. Dealing with them was a delight - they are professional, friendly, and responsive. As a bonus, they charged less than I had expected. I cannot recommend them too highly!

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