Cornelius, United States
18919 W Catawba Ave #5606
N/A
+17048920161
Our experience was fine when we bought the boat but every time we need service, there are delays and communication problems. We make an appointment for service weeks in advance and expect they will start the service the day we bring the boat in but that’s rarely the case. They are short staffed and do not have a sense of urgency to get basic maintenance completed. We have one maintenance issue which has been outstanding for over 8 months. We like the Coach boat but the service is completely unacceptable. I would not recommend buying a boat from this dealer to anyone.
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Recently just signed for a 03 Caravelle & we love the boat. It Did have a few issues at first which came to a surprise for all of us. Took a little time but we all worked out a deal & have had the all problems resolved. I will recommend Wher-Rena to others who are looking to purchase in the future. They helped explain a few basic need to knows about owning/caring for a boat since this was my first purchase. Thanks again see y'all soon.
I had my New Bentley Pontoon’s Suzuki 140 HP outboard 20 hours service done yesterday at Wher-Rena. Hunter Junker did an excellent job with the maintenance required and was very polite and knowledgeable about the engine questions I had! I’m also very pleased with the customer service provided by Melinda Stevens. I will definitely be returning for the required service at 100 hours and will be recommending Wher-Rena to our friends.
Very friendly atmosphere with lots of knowledge. Great showroom with many boats to choose from New or Used. Your one stop shop for any boating need.
In the process of ordering a new Coach pontoon and having the staff sell my pontoon. My wife and I have been so impressed with Barry(while at the boat show) Keith and Jeff at the marina answering so many of our questions while trying to decide on a model for us. Very informative and professional. Keith said he would be at my dock to pick up my pontoon at 10am and he was very prompt at 10am. Jeff has been very patient with all of our changes and additions. This is an absolutely professional marina with great knowledge and customer service. Can't wait to continue our journey with the new boat. You all are Amazing! Thanks Ed
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