Corte Madera, United States
132 Corte Madera Town Center
N/A
+14159248267
An incredibly bad experience. I paid 53 dollars for the outside temple room and haven’t been there in almost two years. I was given no direction on using the bed. I had to dress back up and go to front desk to have them come back out and show me as there is no instructions and it’s not straight forward. I attempted again and the bed wouldn’t go down after doing everything I was instructed to do 5 times. I had to redress three times total and went to front desk and asked for my money back as now my time and patience were up and I needed to be somewhere. The kicker is, both staff members were rude to me when I said what a disappointment this was. Their acknowledgment was, well ok, have a good night. One of the poorest displays of customer service I have ever experienced, especially for a so called high salon in which anyone would agree, staff members should be trained on what to do in a situation like this, to keep a client happy or make them at least feel acknowledged for the wasted time and disappointment. Owners, train your staff to not be rude and handle a touchy situation in a professional manor to keep your good name. From a business owner of 24 years. BR
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This place is the best! The staff is so friendly, extremely helpful and really patient! Last time I went my tan came out so great and lasted awhile so I had to go back. Ariana does a great job with the air brush tan and Jadon, the owner, makes everyone feel so welcome and comfortable. I can’t recommend this place enough. I’ll definitely keep going back.
They had great beds and great customer service. I called to get a quote for tanning bed for my wedding and they gave an amazing deal!
The customer service is as good as it can get these girls seem to always put the customer 1st they are so kind and make you feel really good its really hard to find customer service like this anymore it really makes a difference they seem to always put a smile on my face even on my not so good days thank you staff at Tamalpais Tans for that very much appreciated.
Great company and great owner! Great tans also
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