Santa Rosa Beach, United States
27 Quincy Cir
N/A
+1 8669662565
Wheelchair-accessible toilet
If I could leave zero stars I would. Booked a cottage for my daughter for her birthday and when she got there the place was disgusting. Stains all over the carpets. Filth and grime all over the walls and the staircase. Hair on beds, bed spread stained hair also covering the shower floors. When my daughter went back to the office to speak with them about the unit, employees were rude and unhelpful. Tried to offer her another disgusting cottage. Called management and they offered no assistance and refused a refund. DO NOT BOOK HERE! Credit card dispute in progress. Better off at a road side hotel than here.
like
Navigating the vacation rental can be time-consuming. The pros in this office make it easy, from finding the ideal rental for the family to check-in and communication. I like renting from an agency because you get a professional team and a ton of pretty properties to chose from.
We had to find a last minute spring break spot, booked through this company. Found a studio in the Village of South Walton, with fees, was 1945.00 for 4 nights. I was willing as it was my son’s senior trip and his plans had fallen through. We had to check in at their seaside office, almost 30 minutes from building. We were given no instructions about parking, finding the unit, I had to inquire and still received poor guidance. Massive complex, no assigned parking, finally got lucky and found a spot. Never moved the car to go anywhere as parking continued to be very limited. No luggage trolley. Entered to find broken window ajar, hot unit, lots of street noise, no working WiFi. Maintenance guy came quickly and was super nice, fixed window but after him searching and several follow up phone calls, it was confirmed that owner was coming out of their rental program, had discontinued WiFi and I was “caught in the middle.” No offer of solving or compensating. Finally, was reimbursed 100 for no WiFi. But, this was a huge problem. Kitchen was sorely lacking in supplies. Found out the hard way about coded beach access.Reservation guy was nice but ultimately, this company must have low standards for their properties. Terrible value.
DO NOT BOOK WITH THIS COMPANY! THEY CANCELED MY SPRING BREAK BOOKING AND OFFERED A COMPLETELY UNACCEPTABLE BOOKING. IT IS NOW SO LATE IT WILL BE NEARLY IMPOSSIBLE TO FIND SOMETHING ELSE. MY KIDS ARE GOING TO BE DEVASTATED. WARNING!
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