Covina, United States
750 Terrado Plaza #31
N/A
+1 6269380113
My mom absolutely loves the help she has received from Home Instead, especially when she gets Carol. Carol is the most caring, compassionate person my mom has ever had the pleasure of meeting. Carol goes way beyond just helping my mom, she is also a great listener and takes a genuine interest in always making sure that my mom is comfortable. We absolutely love Carol!
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I went to an interview with them over a month ago and one if the lady's wasn't to friendly but the other one was. It's a two person interview. And very impersonal when not hired only through an email not over the phone
The caregivers are excellent. They are caring and very supportive. They make it possible for my mom to go to church activities and do errands safely and enjoyably.
We needed help with care for my elderly parents, who while quite frail and forgetful were quite particular in who came into their house. Rashika at Home Instead spent time with them and then found caregivers that were a perfect fit for their personalities. My parents had particular schedule requests for specific days and times which somehow Home Instead was always able to accommodate. Angelia the caregiver was helpful, courteous and patient. She helped with personal care, shopping, cooking, cleaning, driving- anything my parents needed they found a way to make it happen. When it came time for my parents to move to an assisted living facility they were invaluable in telling us about the local facilities and suggesting that we check some that they thought gave superior care (even though it meant losing our business when my parents moved). I can't recommend them highly enough!
Our Father is 87 and our Mother is 82. Although they are mentally in stable condition, my Father has mobility issues that my Mother alone can't handle. Our family is local but we are all working adults and after serious deliberation and interviewing several local in-home senior care services we selected Home Instead Senior Care in Covina. The staff conducted a thorough interview and assessment of our Parent's home situation and developed a plan. My Father was able to select an assistant that he felt comfortable with, which was very important to him. She came once a week and assisted with his personal hygiene, laundry, outside watering, and his physical exercise routines. During her visit, my Mother was able to run errands and do her personal things. Eventually, one of my sisters permanently moved in with my Parents and was able to provide further assistance that my Parents required. However, should my Parents be alone in the future, we will not hesitate to contact Home Instead Senior Care. Thank you for your service!
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