Cranberry Twp, United States
1675 PA-228
$$
+1 7247783300
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
PRINT CENTER: What does this Staples store really sell? \Right now.\ That's it. Anything they sell here I can buy cheaper and/or better online if I am willing to wait a day or two. But if I need it right now, I come here. I get to the print center 45 minutes prior to close trying to get 24 photos scanned and printed on half as many 8.5x11 sheets. After discussing which paper is best for my project, the print center associate sends me into the store looking for compatible paper. When I finally select and buy the paper, I can tell she does not want to do the job. I need it done before close, so she tries to set me up on a self serve printer but it will not accept paper from an external tray. Eventually a manager confirms and we decide it must be done in the print center. I am then, only when the manager is there, shown samples of paper in the print center that is superior to the paper I was told to go buy in the store. Why didn't the associate just make the prints on the paper she had behind the counter in the first place? Store manager: Associate says I got there 15 mins prior to close. That is not the case. Show me proof on your security cams and I will update my review. You have my contact info. 2 stars because the scans prints came out well. -3 stars because I NEEDED them done that evening and Staples did not come through, even though there was ample time.
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Always courteous and helpful - good selection of printer cartridges.
Employees are were rude, so I left. This store may be close to home however, I will never return.
If I could give no stars I would. HORRIBLE! I will be ordering on line. Good plan corporate Keep people out of your stores...pay no rent! Employee headaches over!
Yes....I was that guy...I showed up late in the day to purchase a new chair at the Cranberry Twp Pa location. I had bought some gift cards from the Shop and Save to get money off at the gas pump (yes I literally made the extra trip to get them), but got there at about 6:15. The store was closing at 7:00pm, so I had plenty of time to pick it out...pay for it and take it home. Unfortunately, there seemed to be an issue using more than 5 gift cards for one transaction in the system....so the employee had to get his manager, Chad to come over and help figure out and figure out what the issue was. They could not have been more pleasant and courteous, and customer service focused then they were. It clearly was not there fault, they worked thru it, and came up with a very good solution that demonstrated a high level of customer focus. Shout out to Chad the store manager and the young man who got some great experience on how to handle adversity and make it a WIN WIN situation. I will be back for all my Office supply needs.
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Wheelchair-accessible car parkWheelchair-accessible entrance