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Credit Union of Texas

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Richardson, United States

cutx.org
Credit union· ATM· Bank· Car dealer· Car finance and loan company· Financial institution· Loan agency· Mortgage lender· Savings bank· Used car dealer

Credit Union of Texas Reviews | Rating 3.1 out of 5 stars (5 reviews)

Credit Union of Texas is located in Richardson, United States on 601 N Plano Rd. Credit Union of Texas is rated 3.1 out of 5 in the category credit union in United States.

Address

601 N Plano Rd

Phone

+1 9722639497

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Aunt Sonnie

The tellers are nice but those people in the offices left side of the lobby especially a hispanic lady was rude and poor customer service. It's like she wants you to leave. Hopefully they never get to serve me again. Treat people nicely even if you think they are not your class.

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Dave Mohn

They enable my account to down load a spread sheet, worked up until December for last 4 years. 30 days of back and forth and still no change in their system. Must farm their IT out to the cheapest bidder. No call to offer a solution, just solicitation for a loan money. Charge astronomic fees to transfer money from share account to checking, in the early days credit unions were for the members now it is just to feather the executives beds.

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Zo pi

Their staffs are not trained well, they will mess with your credit score. I wanted to refinance my paid off car, for some reason my CarFax had some Typo issue that it needs to be fixed, That means I shouldn’t even be able to get loan on my to Title !!!! not only I couldn’t get money off of my car also I have hard inquiry in my report now. They should’ve known better with a wrong Carfax it shouldn’t be any loan approved for refinancing! What they said is its a car loan ( WHICH I NEVER ASK FOR CAR LOAN) it should be different way when customer wants refinancing over their paid off car with their Title to check the carfax FIRST and then send hard inquiry to mess up customer’s credit score.

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Isaac D.

This was over a year ago. Went in to see if I can get my car refinanced through them, sat and waited for about 45 min till I was called up, told the guy what I was trying to do, he said no problem, he asked for all my info, my i.d. and other paperwork, the guy kept walking out of the office for long periods of time. Then once he was done with me, I was told they'll contact me later to give me an answer or whatever, weeks went by with no call, no email, not anything from them. Then when I try to call the number on the card he gave me, it went straight to a voicemail for some other department, also tried emailing him, still no response. So I just ended up going to my bank for the same thing, they gave me an answer within 15-25 min, and got my car refinanced that same day. Credit Union of Texas was a waste of time, bad experience.

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Kevinekia Lyons

I pass up three other locations just to come to this specific branch. It’s where I opened my account and they always welcomed me just like home! Happy Holidays -Kev

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