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A-1 EcoWater Treatment

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Crest Hill, United States

ecowaterjoliet.com
Water softening equipment supplier· Water filter supplier· Water testing service· Water Purification Services· Retail· Water purification company· Water treatment supplier

A-1 EcoWater Treatment Reviews | Rating 3.8 out of 5 stars (3 reviews)

A-1 EcoWater Treatment is located in Crest Hill, United States on 2016 Plainfield Rd. A-1 EcoWater Treatment is rated 3.8 out of 5 in the category water softening equipment supplier in United States.

Address

2016 Plainfield Rd

Phone

+1 8157252122

Service options

In-store shopping

Open hours

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Sherri Sambucaro

So we purchased a home with an eco water unit. Had it serviced as it didn’t work. 114 to tell us it’s broke. Then the guys says well you guys just bought a house so you have the money. Then quotes is 3k for a new one!!!! I don’t live under a rock. Feil water charges half of not less than that. How are they in business????

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Alyssa Sternberg

I’m writing to Ecowater because I am very dissatisfied with the service I received from the Crest Hill Location. I purchased my home back in January 2013 and made a service call to fix the water softener and take off bypass mode (since that is how the previous owner left it). I was charged 70 just for them to drive out to my house and another 10 for an additional fuel charge. I was told I needed a new part which cost 100 and another 125 was added on for labor. The new part was installed in 5 minutes. Within a month, the water softener stopped working again. Another service call was placed to correct the problem. I was told I had one of the top water softener’s available and should last me for another 10 years. Couple of months later I had to place yet another service call. I was given a timeframe of 3 hours of when they would be able to service the problem; however no one ever showed up. I never received an apology or even a courtesy call to reschedule the visit. I had to call again to reschedule and take off work since they are only open till 5 and do not work weekends. When I spoke with management regarding the no show I was quoted, “I don’t know what to tell you. Things happen.” On the third visit, I was finally told the reason the previous owner placed the water softener on bypass mode is because you need a new motor, which Ecowater had notes on failed to mention on the first visit. That will cost another 300 with 125 for labor. I don’t know why I but was never given this information on the first visit. I feel I was deliberately lied to. Regardless, I paid the 70 service fee for them to drive to my house and passed on the additional charges. Ecowater definitely lost a customer. I will never recommend Ecowater to anyone, plus now I’m out 375 and left with broken water softener.

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Jessica Blair

I recently purchased a eco-water treatment system, extremely happy with the unit, very knowledgeable technicians and great customer service. Highly recommended!!!

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