Creve Coeur, United States
777 Decker Ln
N/A
+13145823688
I enjoyed dealing with Scott Johnson. The only issue was the length of time it took to leave with our BMW. When test driving it we found the brakes were spongy and needed to be bled. This should have been found before being placed for sale. The service department handled it and did a thorough job but like I said earlier, it would have been nice if it was ready to go prior to arriving to pick it up.
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Marie Oswood is an exceptional salesperson. She was very knowledgeable about the vehicle that I purchased. She was very polite and courteous. In my next search for a vehicle, I will start at Plaza Lexus 1st.
I love Plaza Lexus. The team at Lexus are consummate professionals. I was treated like family and absolutely no high pressure. I was so impressed by the organization, I joined the team!
Brian at Plaza Lexus has been very easy to work with. We didn’t feel any pressure to buy. He worked with us in finding the best fit for us and was able to locate the color I wanted even though it wasn’t on the lot. We breath appreciate the customer service.
The service department at Plaza Lexus is excellent. They tell you everything up front, get your approval for any work to do, tell you what is urgent and what can wait, and then do a first rate job on the work. Joe Edwards is a terrific service manager. I recommend them highly.
My wife and I tried in a Lexus for a new one. This was our first time dealing with plaza Lexus. Our salesman, Michael Roche, was so fantastic. He went ABOVE AND BEYOND to get us to our payment that we wanted. He was very friendly and easy to deal with. He answered all our questions and concerns we had with our trade on to our new car. We are very happy that we got mike as our salesman. I highly recommend him when you go to Plaza Lexus.
Bill Stringer was a rock star, thank you Bill for treating me with dignity and respect. My situation was a bit challenging but Bill did not give up on me and went above and beyond to make it work, and he did. The entire process was simple, efficient and easy, truly a first when buying a car and Bill was the reason. Highly encourage anyone looking to buy a car to get with the great folks at Plaza to get you into the car you want. Thanks again Plaza
The work was performed professionally and expeditiously. My service writer orchestrated a seamless performance of three service writers to arrange for my specific choice of tires to be located, shipped in, installed, etc. Well done!
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