Crystal Lake, United States
5407 E Terra Cotta Ave
N/A
+1 8154553232
I don't have a regular need to rent tools or equipment, but in the future when I do I will go to Ed's Rentals (the closest to me of the three locations is the Crystal Lake store). Over the forty years that I have rented things, I have never experienced anything like Ed's. The store is organized and clean, the building is incredibly well maintained and looks brand new, same for the parking lot and yard. Best of all the people who work there are incredibly helpful, pleasant, and friendly. It's no surprise then that Ed's Rentals has been in business for nearly 70 years.
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I’ve used Ed’s three times for rentals and will definitely use them again. Their staff is friendly when I call, and they are always prompt with delivery. Reasonable prices. We’ve rented carpet cleaners, tables/chairs and most recently the birthday cake bounce house. It was much bigger than it looked from the street view and the kids loved it!
PHENOMENAL!!! I rented a 20’ snowmobile trailer to pickup some 20’ bleachers. The trailer was SO easy to use. I wish all trailers were this user-friendly. And, the trailer was in great shape, safe, and well maintained. Tom and Harley were helpful, knowledgeable, efficient, and friendly. A to Ed’s Rental!!
Ed's rentals is a very good place to go if you want to be taken care of and not hit with all kinds of hidden charges. There was one fee and anything extra I needed they just gave to me. In the past I have went to U-Haul and they hit you with all kinds of hidden fees and I don't know about you but the one in Crystal Lake has some really cocky people working there who would rather argue and puff their chest up instead of help you. I called the district manager or the guy that runs the place and he didn't even want to hear what I had to say and just said don't come back. So that being said I tried a different outlet for renting a trailer and thank God I did because Ed's Rental really takes care of you! Upon looking around the store I saw many many things that I would be able to use in the future jobs that I have coming up so I will do plenty of business with Ed's and never go back to U-Haul in my life and I will teach my kids not to go to U-Haul and teach their grandkids not to go to U-Haul but the very much go to Ed's rental's. Nobody was paying me or giving me a discount to say this Ed's rentals has nothing to do with my post they have no acknowledgement of me posting this this is not my own behalf as a customer! I hope I was hope and I hope you get treated just as nicely as I did when you go to Ed's...
They had what I needed and they are very accommodating.
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