Irving, United States
3201 W Royal Ln #100
N/A
+1 8006934343
Wheelchair-accessible entrance
Rented a washer and dryer from appliance warehouse in Oklahoma City and their customer support is horrible. Waited 2 hours to get help. Needed appliances replaced and I get a message stating my pickup date change to 3 weeks in the future. Never got a call if this was okay. Washer left small holes in clothes when washing and most of time it took three cycles to drain. Never going to rent from this company again.
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CSC ServiceWorks is the most unprofessional company. I would highly advise using any other option for your business. We signed a contract with them in April and 8 months later they've not followed through with the product delivery. Their sales reps don't answer calls, return voicemails and have only responded sparingly over email with vague response and never ending promises of deadlines that are constantly pushed back. Specifically Ericka Anderson, Inside Sales Manager, should not be employed with any company due to her lack of professionalism.
Heavily unsatisfactory service. For the past year, 3 of our 4 washing machines have been broken. The final washer has problems, but is usable. Of our 4 dryers, 1 has refused to accept money for the past year. The equipment is visibly antiquated and reaching the coin slot is awkward. I have reported these issues many times, but the service provider is clearly content using our complex as a storage facility for broken equipment. Hire a different service.
Terrible. You cannot get hold of a human unless you have exactly what the prompt requests. I wrote them and returned 3 cards for refund, 3 months later and I have not received a response. They contacted me with an email Address that I can continue to pursue this. Today they said they will get back to me so it looks promising. I will keep you posted.
One of their drivers changed lanes on 121 N on 10/9 10:45. Fortunately I didn't flip my car when I had to take the shoulder with rumble strips. I was very lucky. Tried to call the company but got put in the recorded message loop.
Deli
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