Cumming, United States
1660 Market Pl Blvd
N/A
+1 6785136070
Toilets
Wheelchair-accessible toilet
Great experience! I get my blood checked once a year here. Every time I arrive I am greeted by an exceptionally friendly front desk. The techs are very competent and efficient. I often times in the past have had trouble having my blood drawn. My experience here has been just a tiny pinch, after that nothing. I highly recommend this location.
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I made an appointment for an antibody test for this location with my family and went in. After taking all of our blood we left, and then they called 30 minutes later and asked us to come back. First they got me and my dad's tests mixed up. Then, they told me they couldn't find my appointment. They made me call customer service and they said it was in their system. They closed up by the time I got back from this call, so I have to book a new test and come in again if I want to get my test done. They would not call the customer service themselves at the front desk or do anything to aid with this situation. Terrible service.
Just horrible!! I understand that they were busy, but that doesn’t mean you compromise on quality of service. Even we waited a good hour for our turn. So, here is what happened, when my turn came, they let me in and collected my urine sample. After 5 minutes, the lab guy comes back and says, they are out of urine kits and cannot service me. They asked me to go to another location. There wasn’t a meaningful apology from them. How do you expect me to Go to different location and pee immediately????? just ridiculous When I told them they need to check the kit first before making a person pee, they started saying they’re not going to service me anymore. Horrible customer experience I will make sure to go to quest diagnostics next time
Friendly staff, quick, efficient, pain free.
Absolutely the worse experience I have ever had with anything medical related! Office women were rude to one another and us customers! Website was down for check in kiosk was down for check in. Provided wrong confirmation number in error and instead of assisting the woman who was handling the pee collection yelled and acted completely unprofessional! Asked for her reporting manager, never got it! If any companies use this Labcorp please reconsider!!! I would gladly drive many of miles to visit another location!!!!!!!
Deli
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