Dallas, United States
211 S Akard St
$$
+1 2108214105
N/A
Wheelchair-accessible entrance
Gorgeous building and a great team of folks looking to make our communications and digital experiences better and better.
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My router was installed in the incorrect area thus causing my internet to stop and start and they want to charge me to move the router/modem. I refuse to pay to move it due to your technicians placing it in the wrong place. I was informed that the modem should not be placed in an area where there is a metal door, which is exactly where they placed it. In the 35 years that I have lived in the United States, Los Angeles and San Diego, I have never ever had such bad service that I had to go through 7 people in almost 2 hours before someone was able to help me. How on earth you are able to get customers is beyond me. Unfortunately the building where I am now living has contracted with AT&T otherwise I would change my carrier immediately.
I recently switched two phone lines from Sprint on promises of 250 credit for each phone line, a %25 teacher discount and our activation fee waived. Once again ATT lied to me. I was told i could bundle and save with my direct tv and internet for lower cost monthly. I am now paying more monthly! I will be switching services out of ATT.
Help I ordered a phone back on Nov 18. I had hoped to trade in my IPhone 10 XR for a new 12 . As of today more the 90 days later . No one from AT&T knows where my phone is or if they ever received it . They sent me the box and return label to ship it back to them. What can I do next ??
Came in to get phones and worked with Enoch. I have rarely had service of this caliber! Enoch went above and beyond! In order to get me EXACTLY what i needed. I am so glad we met! He really knows how to treat a customer! Thanks Enoch!
Deli
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