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Blue Star Pool Care, Ltd.

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Dallas, United States

bluestarpoolcare.com
Swimming pool repair serviceSwimming pool contractor· Swimming pool repair service· Swimming pool contractor

Blue Star Pool Care, Ltd. Reviews | Rating 3.2 out of 5 stars (5 reviews)

Blue Star Pool Care, Ltd. is located in Dallas, United States on 17800 Dickerson St STE 106. Blue Star Pool Care, Ltd. is rated 3.2 out of 5 in the category swimming pool repair serviceswimming pool contractor in United States.

Address

17800 Dickerson St STE 106

Phone

+1 9727589352

Open hours

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C

Constitutional Right

Home warranty company sent them out. They called and said they would be here the next day. The next day they called and said we were out of their service area, sorry. (Well thanks for checking that the day before...) Called warranty company, who called them back to agree to a \trip charge\ -- They did come out and declared the power board bad on the controller. They weren't sure if that was covered, but it probably wasn't. Left a bid for replacement. By the way, if covered the labor was lower than if not covered. So hey, way to transparently gouge your customers. I pulled the board, cleaned it with electronic cleaner and scrubbed all open contacts. Board works just fine and took maybe 30 mins to do. Electric parts cleaner 3 at WalMart. Blue Star price to fix the issue? 1500 -- By the way, they still haven't called back to say it wasn't covered or ask if we wanted to repair it.

T

Todd Robison

My home warranty company recommended this company. They replaced our heater and when we tried to turn it on for the first time it didn't work. Blue star refused to come back out to look at it. Basic customer service could have easily solved this and made for a happy customer but they refused to help. Do not recommend

J

Jeff Jones

Great company from Day 1. My pool had been neglected for over a year prior to moving in last November. Blake is our weekly service person...he is great! Recently there was a crack in the lid for back washing and Jerry the service technician got it replaced and got the pool cleaned up quickly. Great company...job well done!

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Perry Huff

Excellent customer service and punctuality

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Linda Day

We were having some equipment and plumbing issues with our pool that our current service company could not solve. Upon calling Blue Star yesterday, they had set an immediate appointment for this morning. The support we received was above and beyond what I would have anticipated. The owner took considerable time to diagnose our needs and troubleshoot the best possible solution. He was kind, professional and clearly an expert in this field.

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