Circle of Care

Cassie Lewis

I give them two stars only because of the speech therapist and assistant we worked with I loved but this company is unprofessional and lacking in their communication. We were seeking Speech and OT was approved and set up they only have one OT in the Fort Worth area and she was VERY unprofessional. She was seeing my son at the daycare and would speak with the workers there about his care before speaking with me. We setup a specific time for her so that she could see where he was struggling the most and took it upon herself to rearrange the time to a time that he did not struggle, and would be pointless, then lied about what was going on to me. I would not recommend anyone in the Fort Worth area to seek OT through this company. The positive side of the company was the speech therapist we used originally he was amazing with my son even on his bad days and taught him so much in the time we had him he unfortunately moved out of town and could no longer see my son so they sent a assistant who was also great! But instead of the company calling me and speaking to me about my insurance company deciding that he could not be seen by an assistant she called me to let me know and I still have heard nothing from them so we are now seeking therapies through another company. How a company that is supposed to be teaching our children cannot follow simple things such as communication with the parents is such a disappointment.

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